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Heuristic Evaluation

Overview

The purpose of this exercise is to evaluate the usability of an aspect of a product listing and product details page. I decided to look at Walmart’s website and app for android, focusing on the task flow of selecting groceries (Fruit) and proceeding to check out. This was done seeing how much (or little) the selected task flow in the web application violated Jakob Nielsen 10 user interface design heuristics. The following heuristics were the subject of evaluation:

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  1. Visibility of system status.

  2. Match between system and the real world

  3.  User control and freedom

  4. Error prevention

  5. Help users recognize, diagnose, and recover from errors.

  6. Consistency and standards

  7. Recognition rather than recall

  8. Flexibility and efficiency of use

  9. Aesthetic and minimalist design

  10. Help and Documentation

Heuristic Evaluation for Walmart product listing page

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Heuristic Evaluation for Walmart product details page

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